How to Find a Reliable Forklift Repair Company

You want to ensure that your crew is maintaining productivity during the workday, which is why it’s critical to have equipment that is in good working condition. For example, if a forklift breaks down, then it can result in wasted hours because your team isn’t able to move equipment and materials as needed.

For this reason, having a reliable forklift repair and maintenance company on speed dial is one of the best things that you can do to avoid downtime. We’ll stay ahead of the necessary services to ensure that your forklifts are always in top-notch condition.

When you are searching for forklift repair near me, there are a few essential factors to consider to help you hire a reputable and experienced team. Keep these important things in mind when you hire a forklift maintenance and repair service provider:

Start with Research and Referrals

A little bit of research can go a long way to help you learn more about the forklift service. It can be helpful to ask for recommendations and also look online for company information and customer reviews.

Use these online reviews to find a local forklift repair company that has a proven track record. Also, search the company name online to see if you can find any additional information that will influence your decision.

Verify Credentials and Experience

Make sure that you are working with a team that is both certified and experienced. Ask about the technician’s experience with different forklift types. For example, if you have a diesel forklift, then you’ll want to hire a forklift service that often works with the same types of forklifts.

Always confirm licensing and insurance before they get started with the maintenance and repairs. Also, don’t hesitate to ask questions about their safety practices and previous training.

Evaluate Their Service Capabilities

When you are calling for forklift service near me, make sure to ask about the location and the types of services that are available. For example, do they offer on-site forklift repair, or will you need to bring the forklift into their shop? Ideally, you want to work with a provider that comes to your location because it is much faster and more convenient to have on-site services.

Ask questions about the types of forklift repair and services they can provide. The best solution is to find a team that can handle both small fixes and major overhauls, because then they can always be your go-to provider for all types of services that are needed now and in the future.

Ideally, you need a forklift service provider that can help with everything from inspections and maintenance to forklift tire repair and replacement, batteries, hydraulics, and more.

Assess Parts and Inventory Policies

Parts and inventory matter because they will affect the quality of your repair services as well as the timeline of these services. Your forklift repair company should have genuine OEM parts available or other high-quality replacement parts that meet the same standards.

The best solution is to choose a company that has in-house inventory for all of the most common parts that need to be replaced. Since we already have the parts that are needed, it means that we can deliver faster turnaround times because there is no need to wait for shipping and delivery.

Finally, make sure there is warranty coverage for both the labor and parts that you receive. If anything goes wrong after the repair, then you want to be sure that the provider will stand behind their work and fix these issues.

Request Quotes and Understand Pricing

Now that you’ve done some research and found a local forklift repair company that you want to hire, make sure to get a written quote before the services begin. You deserve to have a clear understanding about the pricing. A professional provider will offer detailed quotes and no hidden fees, so you know the cost estimates before the work begins.

You can compare pricing but make sure that the estimates have similar scopes of work. For example, one of the estimates might be lower than the others, but they didn’t include the cost for travel expenses or replacement parts.

Ultimately, the goal is to find the perfect balance between reliability and affordability. Yes, you want to save as much money as possible. At the same time, it makes sense to spend a little more to ensure that you are getting reliable and quality results.

Consider the Value of a Service Contract

Should you sign a service contract with a local forklift repair company? It often makes sense to sign these ongoing contracts so that you always have repair and maintenance support when needed.

One of the benefits of having a service contract is that there are scheduled appointments for forklift maintenance, which will keep your equipment in the best condition possible and reduce the risk of breakdowns.

Additionally, service contracts often give you discounts on parts and labor when repairs are necessary. As a contract customer, you also have access to priority service, which helps to speed up the repair process if your forklift breaks down.

FAQs

How quickly can a reliable forklift repair company typically respond to an emergency call?

A professional team can usually offer same-day or next-day emergency repair services, depending on timing and availability.

What are the most important certifications a forklift technician should have?

Make sure that your forklift technician has certifications through the manufacturer. Also, ask about OSHA training and other mechanical credentials.

How can I tell if my forklift needs repair or just routine maintenance?

Routine maintenance is always a good idea and should be a regular part of your schedule. You can usually tell if additional forklift repair services are needed because you might have illuminated lights on the dashboard, hear unusual noises when driving the forklift, or experience reduced performance with driving or lifting capacity.

Is it better to have repairs done on-site or should the forklift be taken to their shop?

On-site repairs are the most convenient. Our team can come to your location to save you the time and hassle of transporting the forklift to another location.

Call the Forklift Experts for Repairs, Maintenance, Rentals, and More

If it’s time for forklift maintenance and repairs, then reach out to our team for more information about available services. We prioritize safety and ensure efficiency every step of the way. Our goal is to optimize your forklift performance, extend the life of your equipment, and reduce the risk of expensive downtime that affects your operations.

Our team at ACE Equipment is here to help. If you need forklift rentals or services, then contact us today.